Terms of Service
Last updated: June 29, 2025
1. Acceptance of Terms
By accessing or using the Thalassa platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Thalassa LLC, a Delaware limited liability company ("Thalassa," "we," "us," or "our").
2. Description of Service
Thalassa is a software-as-a-service (SaaS) platform designed for activity center management, initially targeting dive centers. The Service enables dive center operators to manage packages, bookings, sessions, customers, team members, expenses, and financial reporting through a web-based interface.
3. Founding Member Program
Thalassa offers a limited Founding Member program subject to the following terms:
- Founding membership is limited to 20 accounts and is offered on a first-come, first-served basis.
- The Founding Member subscription rate of $49 per month is locked for the lifetime of your account as long as the subscription remains active and in good standing.
- Cancelling your subscription forfeits the locked Founding Member rate. Reactivation will be billed at the then-current standard pricing.
- Thalassa reserves the right to modify the scope of features included in the plan, subject to reasonable notice.
4. Account Registration & Responsibilities
To access the Service you must create an account. You agree to:
- Provide accurate and complete registration information and keep it up to date.
- Maintain the confidentiality of your login credentials and be responsible for all activity under your account.
- Notify us immediately at hello@thalassa.app of any unauthorized use.
- Not share your account with third parties or allow multiple individuals to use a single set of credentials.
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business you represent.
5. Payment & Billing
Subscription fees are billed monthly in advance via Stripe, our third-party payment processor. By providing payment information you authorize us to charge your payment method on a recurring basis.
- All fees are in USD and are non-refundable except as expressly stated herein or required by law.
- You are responsible for all applicable taxes. Thalassa will collect sales tax where legally required.
- If a payment fails, we may suspend your account until the outstanding balance is settled.
- You may cancel your subscription at any time; access continues through the end of the paid billing period.
6. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law or regulation.
- Upload or transmit malicious code, viruses, or any content that is harmful, fraudulent, or deceptive.
- Attempt to gain unauthorized access to any part of the Service or its underlying infrastructure.
- Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Service.
- Resell, sublicense, or otherwise make the Service available to third parties without our written consent.
- Use the Service to process data in a manner that violates the rights of your end users or applicable data-protection laws.
7. Intellectual Property
All rights, title, and interest in and to the Service — including software, design, trademarks, and documentation — are and remain the exclusive property of Thalassa LLC.
You retain ownership of all data you input into the Service ("Customer Data"). You grant Thalassa a limited, non-exclusive license to process Customer Data solely to provide and improve the Service.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THALASSA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THALASSA LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE FEES PAID BY YOU TO THALASSA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Thalassa LLC and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
11. Termination
Either party may terminate the agreement at any time:
- You may cancel your subscription at any time through your account settings.
- Thalassa may suspend or terminate your account immediately for breach of these Terms, non-payment, or if required by law.
- Upon termination, your right to use the Service ceases. We will make your Customer Data available for export for 30 days following termination, after which it may be permanently deleted.
12. Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms should be directed to:
Thalassa LLChello@thalassa.app